It then assigns each schedule a grade and uses the schedule with the highest grade, putting upcoming appointments into the best order. The global optimization process assesses millions of time slots and mobile worker options to produce schedules. Optimization is the process of finding the best schedule for your customers and your business. Now, they’re ready to optimize and innovate. Ursa Major has done the work to visualize and automate their processes. Lead and disrupt the field service industry. Use the data to reduce manual processes and errors. Implement and capture data about your field service organization. Your position on the journey depends on your organization’s size and maturity. Ursa Major wants to take the next step on its field service journey. She’s an experienced and talented dispatcher who’s excited to improve her daily schedules. She’s a Field Service whiz who’s eager to set up optimization for her team. The team has two key members who are ready to improve the field service journey. Its field service team uses the Field Service managed package and its automated scheduling to manage those installation and repair jobs. It’s based in the southwestern United States with field offices in multiple cities that install and repair solar energy products. See the Trailhead Quests page for full details and restrictions.Ursa Major Solar is a solar energy company at the beginning of its field service journey. These badges will appear on your Trailblazer Profile in the badge section just click the drop-down menu and select Event/Community to view your community badge collection. Complete all the steps and you’ll be the owner of a new, limited-edition community badge.Ĭommunity badges are limited-edition virtual prizes you can earn only by attending an event or completing a Trailhead Quest. You can find some of the latest hands-on challenges within:Ĭomplete the Get Hands-on with Learning Questĭid you know that many hands-on challenges are often worth a whopping 500 points per step? Well, get ready to see that confetti fly because there’s a brand new Trailhead Quest calling your name: the Get Hands-on with Learning Quest. You’ll see them in many new badges, even added to existing badges, to help you deepen your learning. Neither can we! In fact, because it’s such an effective form of learning, we’re investing in even more hands-on challenges on Trailhead. If you can’t get enough of hands-on learning, you’re in good company. Projects help you gain new skills with hands-on practice through the Trailhead Playground (your own developer environment), giving step-by-step instructions as you work.These units have interactive challenges, either multiple choice or hands-on. Modules are bite-sized units that guide you through specific topics.You’ll come across hands-on challenges in both modules and projects. Between having the Trailblazer Community at your fingertips and the challenge verifications at the end of each lesson, you’re never really studying alone. If your answer is incorrect, you’ll receive a hint as to why. When you finish your challenge, you’ll receive fast feedback with the click of a button. Worried about messing up? Don’t be! Anything you do in a Trailhead Playground will only show up in that environment, and nobody can see it but you. In this playground, you can explore and create with Salesforce technology, identical to what Salesforce professionals use every day. Hands-on challenges give you access to a free test version of the Salesforce Platform called a Trailhead Playground. These challenges are either multiple-choice quizzes or hands-on challenges, where you complete a task based on a real-world Salesforce scenario. On Trailhead, after each bite-sized section of learning about a certain topic (we call these units or steps), you’ll come across an interactive challenge where you can test your understanding. Complete the Get Hands-on with Learning Questįor many of us, the best way to understand and retain new information is to roll up our sleeves, get hands-on, and “learn by doing.” Since the beginning, Trailhead, Salesforce’s free online learning platform has provided free access to Salesforce business tools and technology so you can build your skills with hands-on learning.
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